Accessibility Conformance Report
Seamless.ly is committed to making our mobile applications accessible to all users, including people with disabilities. We design and develop with accessibility as a core requirement, not an afterthought.
Product Information
| Product | Seamless.ly for Salesforce |
| Platforms | iOS (iPhone, iPad), Android |
| Standard | WCAG 2.1 Level AA |
| Report Type | Self-assessment |
| Contact | support@seamless.ly |
Accessibility Features
Seamless.ly is built with accessibility integrated into every feature from the ground up. The following describes the accessibility capabilities of our iOS and Android applications.
Screen Reader Support
- Full VoiceOver (iOS) and TalkBack (Android) support across all screens
- Every interactive element has a descriptive accessibility label
- Decorative elements are hidden from the accessibility tree
- Dynamic content changes are announced via live regions
- Search results and form validation errors are announced automatically
Touch & Motor Accessibility
- All touch targets meet the minimum 44×44 point size requirement
- No gesture-only interactions — all actions are available via standard controls
- Keyboard navigation support for external keyboards
- No time-limited interactions that cannot be extended
Visual Accessibility
- Dynamic Type support — all text scales with system font size preferences
- No information conveyed by color alone; icons and text always accompany color indicators
- Sufficient color contrast ratios throughout the interface
- Respects system reduce-motion preferences — animations are disabled when requested
- Respects system dark mode and display accommodation settings
Content & Navigation
- Consistent, predictable navigation patterns across all screens
- Clear heading hierarchy for screen reader navigation
- Form fields include descriptive labels and hint text
- Error messages clearly identify the issue and how to resolve it
- Haptic feedback provides non-visual confirmation of actions
AI-Powered Features
- Voice note input provides an alternative to manual text entry
- Business card scanning results are presented in accessible, editable form fields
- Processing states are communicated via both visual indicators and screen reader announcements
WCAG 2.1 Level AA Conformance
The following table summarizes our conformance with WCAG 2.1 Level AA success criteria.
| Principle | Conformance | Notes |
|---|---|---|
| 1. Perceivable | Supports | Text alternatives, adaptable content, distinguishable elements, sufficient contrast |
| 2. Operable | Supports | Keyboard accessible, adequate touch targets, no timing restrictions, navigable structure |
| 3. Understandable | Supports | Readable content, predictable behavior, input assistance with clear error messages |
| 4. Robust | Supports | Compatible with VoiceOver, TalkBack, Switch Control, and external keyboards |
Feedback
We welcome feedback on the accessibility of Seamless.ly. If you encounter any accessibility barriers or have suggestions for improvement, please contact us at support@seamless.ly.
We are committed to responding to accessibility feedback within 5 business days and addressing identified issues in subsequent releases.
Evaluation Methods
This conformance report is based on the following evaluation methods:
- Manual testing with VoiceOver (iOS) and TalkBack (Android) screen readers
- Testing with Dynamic Type at all supported text sizes
- Testing with system reduce-motion enabled
- Xcode Accessibility Inspector audits
- Real-world feedback from users with disabilities